Jan

SAP Mobile Applications – Infograph

As Mobile technologies become ubiquitous, SAP has a planned program to develop mobile applications for Business users for all of their application suites. Here is a snapshot of the development efforts at the beginning of 2013. All data is collated from SAP store.(https://store.sap.com/sap/cpa/ui/resources/store/html/StoreFront.html)

Sep

How SAP CRM Security and User Authorizations work?

SAP CRM provides Security and Authorization processes for designing and implementing security strategies. Following infograph provides a brief introduction to this process. Click on the infograph and zoom in for bigger picture.

Mar

SAP CRM Trade Promotions Management Infographic

Here is the last in the series of Info-graphics that help to quickly know different functions that are offered. The  best source for detailed information is SAP website.

Mar

SAP CRM Real Time Offer Management info-graph

Presenting a right offer at the right time to a customer optimizes the possibility of a sale. Online retailer Amazon.com is a great example where customers are suggested with accessories, related items and items that interest the customers because they bought other similar things in the past or have in their wishlists. This task is difficult when variables to evaluate  are many when right offer needs to be searched. SAP CRM Real Time Offer Management helps this task. Here is an info-graph of what can SAP CRM RTOM does.

Mar

SAP CRM Business Communication Management info-graphic

Here is an info-graphic on functions of Business Communication Management offered by SAP CRM.

Feb

SAP CRM Web Channel infographic

Here is an info-graphic on SAP CRM web Channel functions.

Feb

SAP CRM Interaction Center infographic

Here is the next one in the series of SAP CRM info-graphics this one for SAP CRM Interaction Center. This can serve as a quick reference for anyone who is looking for all the functionalities offered by this offering OOB (Out Of The Box)

Feb

SAP CRM Partner Channel management offerings info-graph

Here is an inforgraph on offerings of SAP CRM Channel Management. This just helps to quickly summarize the main functions within the module. For details, the best place is of course SAP website

Jan

SAP CRM Sales Functions

Here is an info-graphic on  SAP CRM Sales functions.  As a consultant or a manager running a CRM Sales project, you can use this infographic as a starting point to take your audience to more detailed discussions on what CRM Sales has to offer.

Jan

SAP CRM Marketing Functions

Here is an info-graphic on what SAP CRM marketing offers. The best source is always SAP’s website. But here is an attempt to put it graphically so that the functions can be quickly grasped with an associated graphic instead of words and jargon explaining these functions. Click for bigger picture