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How Access Control Engine (ACE) Works – Video Intro

Video introduces How SAP CRM Access Control Engine Works

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admin: November 15, 2013 | CRM | No Comments »


SAP Mobile Applications – Infograph

As Mobile technologies become ubiquitous, SAP has a planned program to develop mobile applications for Business users for all of their application suites. Here is a snapshot of the development efforts at the beginning of 2013. All data is collated from SAP store.(https://store.sap.com/sap/cpa/ui/resources/store/html/StoreFront.html)

admin: January 9, 2013 | CRM | No Comments »


SAP CRM Product Selections Made easy

SAP has many CRM Solutions for different lines of Business, different functions and different Industries. The information about them is available on SAP Website. However, the information is spread across several pages and difficult to comprehend easily as product details keep cross referencing each other.

Here is an attempt to put all of it on a single page so that comparison and decision making on what products to licence becomes easy. This is made interactive so that users can get to additional details.

Disclaimer: SAP product offerings keep changing over the time. So the best source is still the SAP’s Website at www.sap.com.




admin: December 12, 2012 | CRM | No Comments »


How SAP CRM Security and User Authorizations work?

SAP CRM provides Security and Authorization processes for designing and implementing security strategies. Following infograph provides a brief introduction to this process. Click on the infograph and zoom in for bigger picture.

admin: September 26, 2012 | CRM | No Comments »


SAP CRM WEB UI for Touch Screen Interfaces??- A Concept


The new Tablets and the touchscreen interfaces are changing the way we interact with computers. Here is a concept on how SAP WEB UI could be designed for both Tablets and Touch Screen interface desktops. At this time, this is just a Concept. Lets see how the interface evolves for the future business Please create User Login to view the complete post

admin: August 21, 2012 | CRM | No Comments »


What is Deferred Revenue Recognition?

Revenue is income that a company receives from its normal business activities, usually from the sale of goods and services to customers. Revenue Recognition is an accounting methodology that is used to identify the particular circumstances by which income is recognized as revenue with the accounting records of the recipient.

Deferred Revenue stems from the accounting concept of revenue recognition, under which revenues are recognized only when the earnings process is complete. For example , where the logistics cycles for products to deliver products to customer are long, or in case of semi-conductor industries that use distributors to sell products to final End-Customers, revenue is not recognized, till the distributors ship products to (more…)

admin: August 14, 2012 | CRM | No Comments »


How SAP CRM Hi-Tech Channel Management integrates with other systems

This article covers some of typical data integration scenarios in a SAP CRM Channel Management implementation with ECC backend and non-SAP external system for complementary business processes in the landscape. Depending on the integration needs of the specific implementation, there are mainly three Data integration scenarios encountered by Hi-tech Channel management implementation consultants:

  1. with ECC (if ECC is the backend for CRM)
  2. from EDI or Excel
  3. with External Applications (e.g. Model N), when such applications need to co-exists with CRM

Data Integration with ECC: When ECC is the backend, almost all master data elements will be loaded from ECC. (more…)

admin: July 12, 2012 | Channel Management | No Comments »


How Date Management works in SAP CRM – Part 2

In How Date Management works in SAP CRM – Part 1, we looked at the need to configure dates.

Consider a requirement for creating anew set of dates called Evaluation Date and Review Date. The following image lists the requirements and also some steps how this can be achived in SAP CRM.


Here are some screenshots for configuration:


admin: January 7, 2012 | CRM | No Comments »


How Date Management works in SAP CRM – Part 1

Time and Dates are critical to Business and Business Documents in more ways than one.SAP CRM provides for configuring Dates in Documents in “Date Management”.

SAP CRM comes configured with many Date recording fields that  are appropriate for a given document.



What if there is a need to create documents with Different Date Recording Requirements?

What if the users are spread across different Time Zones (more…)

admin: January 2, 2012 | CRM | No Comments »


SAP CRM Transactions and Tables – Cheatsheet

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admin: December 31, 2011 | CRM | No Comments »