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Is this a Great Time for CRM or What??

Automating partner engagements bring their own challenges. How will partners access business data? How can we make sure Partners have access to data that is only relevant for them? Can we provide our partners some authorization so that we can off-load some administrative tasks but make sure their authorization domain […]

Future Of CRM -internet Of Things

According to Gartner, The main drivers behind the hot topics in CRM — cloud, social, mobile and big data — are being joined by a fifth driver: the Internet of Things, where sensors connecting things to the Internet create new services previously not thought of.

How to become and SAP Consultant? – Book review

When you start off on an IT career, one of the choices among many is a career as a SAP Application Consultant . If you are visiting this blog, it is very likely that you are either an aspiring SAP consultant with an interest in “How to be a good SAP […]

SAP Mobile Applications – Infograph

As Mobile technologies become ubiquitous, SAP has a planned program to develop mobile applications for Business users for all of their application suites. Here is a snapshot of the development efforts at the beginning of 2013. All data is collated from SAP store.(https://store.sap.com/sap/cpa/ui/resources/store/html/StoreFront.html)

What's Rising

Organization Model in SAP CRM Part 3 – Validity Period

Organizations evolve. Their reporting structure may change over time. People Retire. New positions are created. New employees join and take up positions. sales agencies are added and salesmen territories are re-assigned. SAP CRM allows for changes by defining a Validity Period for defined structure. Changes in Organization structure for a future effective […]

Territory management in SAP CRM

Territories are groupings of customer and Market based on criteria that help Manage and control Sales and Marketing operations of an organization. Territories may be defined in terms of geographic or market segments, product or product lines, size of customer or by specific customers or prospects. Main objectives to establish […]

How CRM Middleware Works – Part 1

CRM Middleware component is a digital conduit that helps connect CRM to other systems that need to interact and synchronize and exchange Data.  The major systems in many implementations that Middleware exchanges Data are SAP ECC , CRM Mobile and Group-ware or Outlook/Lotus Notes integrations. Jump to Part 2  Here is a good link for more detials

What's Hot

B2B Order Management on iPad -Concept_1

The big idea here is to get a Zen type, Google-Homepage simplicity to B2B Order Management. My discussions with many a Sales Managers has highlighted the fact that Sales Persons in feild do not like too many clicks Sales Persons do not want too many fields that need to be […]

What is Cloud Computing 2.0?

  With Web2.0, the static web added Social applications. Cloud Computing itself evolved with various models. IaaS,Paas and SaaS.  While this hype about different cloud models is settling down, many silicon valley start-ups are gearing up

How Access Control Engine (ACE) of SAP CRM Works?

The concept of ACTORS is central to the working of Access Control Engine. Actors from both ACCESSEE and the OBJECT being accessed is evaluated by ACE to determine if there is Match and If access can be granted or denied.     https://www.sdn.sap.com/irj/sdn/weblogs?blog=/pub/wlg/4407 https://www.sdn.sap.com/irj/sdn/weblogs?blog=/pub/wlg/7304 https://www.sdn.sap.com/irj/scn/weblogs?blog=/pub/wlg/7361

What is Cloud Computing?

We access web Pages stored in remote servers through the internet. Why don’t we extend this paradigm further and access The applications that we need to run, Operating systems that we want, and Computing capacity from the servers that can be hired and used when we need without having to […]

How SAP HiTech Channel Management Works?

  What is Channel Management? Process by which a marketer ensures the effectiveness of its middlemen in terms of product knowledge, sales volume and profitability, Marketers must provide the middlemen with tools they need to promote and sell effectively as well as adequate incentives to do so The middleman is […]