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CRM Dilemma

  If you are the one tasked with selecting a best CRM suite for your organization, nobody envies your position. First there are many CRM solutions to consider. Will that be a Saleforce.com, or SAP or Microsoft Dynamics, Sugar CRM or any other new wave packages. Then there is question […]

Future Of CRM -internet Of Things

According to Gartner, The main drivers behind the hot topics in CRM — cloud, social, mobile and big data — are being joined by a fifth driver: the Internet of Things, where sensors connecting things to the Internet create new services previously not thought of.

How to become and SAP Consultant? – Book review

When you start off on an IT career, one of the choices among many is a career as a SAP Application Consultant . If you are visiting this blog, it is very likely that you are either an aspiring SAP consultant with an interest in “How to be a good SAP […]

SAP Mobile Applications – Infograph

As Mobile technologies become ubiquitous, SAP has a planned program to develop mobile applications for Business users for all of their application suites. Here is a snapshot of the development efforts at the beginning of 2013. All data is collated from SAP store.(https://store.sap.com/sap/cpa/ui/resources/store/html/StoreFront.html)

SAP CRM Product Selections Made easy

SAP has many CRM Solutions for different lines of Business, different functions and different Industries. The information about them is available on SAP Website. However, the information is spread across several pages and difficult to comprehend easily as product details keep cross referencing each other. Here is an attempt to […]

SAP CRM Product Selections Made easy

SAP has many CRM Solutions for different lines of Business, different functions and different Industries. The information about them is available on SAP Website. However, the information is spread across several pages and difficult to comprehend easily as product details keep cross referencing each other. Here at Leadconsultant, we thought […]

What's Rising

SAP CRM Real Time Offer Management info-graph

Presenting a right offer at the right time to a customer optimizes the possibility of a sale. Online retailer Amazon.com is a great example where customers are suggested with accessories, related items and items that interest the customers because they bought other similar things in the past or have in their wishlists. […]

Organization Model in SAP CRM Part 3 – Validity Period

Organizations evolve. Their reporting structure may change over time. People Retire. New positions are created. New employees join and take up positions. sales agencies are added and salesmen territories are re-assigned. SAP CRM allows for changes by defining a Validity Period for defined structure. Changes in Organization structure for a future effective […]

What is Deferred Revenue Recognition?

Revenue is income that a company receives from its normal business activities, usually from the sale of goods and services to customers. Revenue Recognition is an accounting methodology that is used to identify the particular circumstances by which income is recognized as revenue with the accounting records of the recipient. […]

What's Hot

B2B Order Management on iPad -Concept_1

The big idea here is to get a Zen type, Google-Homepage simplicity to B2B Order Management. My discussions with many a Sales Managers has highlighted the fact that Sales Persons in feild do not like too many clicks Sales Persons do not want too many fields that need to be […]

What is Cloud Computing?

We access web Pages stored in remote servers through the internet. Why don’t we extend this paradigm further and access The applications that we need to run, Operating systems that we want, and Computing capacity from the servers that can be hired and used when we need without having to […]

Organization Model in SAP CRM Part 4 – Org Determination in Transactions

Organization Model in SAP CRM not only helps in mapping the software representation of the organization hierarchy, but also helps automatically determine the organization a transaction will belong to when properly configured for “Organization Determination Procedure” in Transactions. For example, a new lead transaction for a customer can look up at […]

Business Partners in SAP CRM_Part 2 – BP Categories

SAP CRM has following Business Partner categories Person or Individual Organization ( Company or a department in the company) Group ( married Couple or Share living  arrangement) These Categories cannot be changed. Business category is selected by user when a Customer Master Record is being created. The existing categories need […]